ORDERS & DELIVERY

How do I find a specific book?

Use the search bar  with a title, author name or ISBN — it finds exact editions instantly. You can also browse by subject and filter by publisher, author, language, binding and price. And if a title isn't listed, write to us through the contact page; we can usually source it directly from the publisher.

Are your books genuine, new editions?

Yes. We stock directly from renowned institutions, learned societies and commercial publishers, so every copy is an authentic, current edition unless clearly marked otherwise.

How quickly is my order dispatched?

Immediately—that's the point of holding stock. In-stock titles are packed and handed to our courier partners without delay, typically within 1–2 business days of order confirmation. Pre-orders ship the day they release.

How long will delivery take?

Once dispatched, Delhi NCR usually arrives in 1–3 business days, the rest of India in 3–7, and international destinations in 7–21 depending on the country and customs. Your tracking link keeps you posted throughout.

How much does delivery cost?

Delivery is calculated at checkout from the weight of your books and your location, so you see the exact amount before you pay — no surprises.

PAYMENT, RETURNS & TRADE

What payment methods do you accept?

UPI, credit and debit cards, net banking and popular wallets — all processed through a secure payment gateway, so your card details never touch our servers.

Do I get a GST invoice with my order?

Yes. We're GST-registered (GSTIN 07AGRPL3816A1ZJ) and a compliant invoice accompanies every order. Business buyers can add their own GSTIN at checkout to claim input credit.

How do I track my order?

A tracking link is emailed the moment your parcel ships, and you can check the status anytime on our Track Order page using your order ID and email address.

What if a book arrives damaged, or the wrong title is sent?

Tell us within 7 days of delivery at Risingindiabookhouse@gmail.com with your order number and a couple of photos. We'll replace the book or refund you in full — and return shipping for approved claims is on us.

Do libraries and booksellers get special pricing?

They do. Libraries, institutions and booksellers get partner pricing on multi-quantity orders, with GST invoicing and consolidated shipping. Send your list through our Bulk Orders & Library Supply page and you'll have a quote within 24–48 hours.